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Outage Update

 

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There will be an emergency outage April 12th in order to repair damage to a cross arm on a transmission line going to the Doss substation. The outage will begin between 3:00 p.m. and 4:00 p.m. and last 2 - 4 hours. The map below shows the area that will be affected. We apologize for the inconvenience and our crews will restore power as quickly and safely as possible.

 

 

 

 

CTEC is dedicated to providing the most reliable power supply possible.  If, however, your electric power goes off, please follow these instructions:

  • Check your fuses or circuit breakers to determine that the trouble is not in your own system.

 

  • Check to see if your neighbors have power. This will help CTEC determine whether the trouble is caused by a transformer serving your home or is more general in nature.

 

  • Have your bill handy so you can give the dispatcher the account number or meter number shown on the bill.

 
To report an outage 24-hours a day, 7 days a week, phone the following:

Fredericksburg area:    830-997-2126    1-800-900-CTEC (2832)
Llano area:    325-247-4191
Mason area:    325-347-6314
Kingsland area:    325-388-4542

If the outage is the responsibility of the Co-op, there will, of course, be no charge. If the co-op responds to a call and it is determined that the outage is on the member's side of the meter, such as a blown fuse or tripped breaker, etc., you will be billed for a trip fee.

 

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