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We’ve received reports of individuals calling members and claiming to be contractors working with CTEC, offering to come to your home to perform an energy audit due to high usage.

Starting October 20, you’ll see our linemen, meter techs, and other outside crews in khaki shirts and jeans instead of the traditional blue. It’s a uniform change only—our crews are the same trusted team you rely on.

Our Kingsland Office will be closed on September 10th to move into temporary offices for our upcoming remodel.

Heavy flooding in our service territory have made some roads impassable and certain locations inaccessible. We are currently unable to safely reach a few locations. We appreciate your patience as we monitor conditions and wait for waters to recede and access to improve. 

All CTEC offices will be closed January 21, 2025 due to weather concerns. Representatives will be available by phone for any inquiries, and our dedicated crews are ready to respond to any outages that may occur.

ERCOT has issued a Weather Watch from February 19-21 due to forecasted extreme cold weather across the ERCOT region, higher electrical demand, and the potential for lower reserves. Grid conditions are expected to be normal during an ERCOT Weather Watch.

ERCOT has issued a Weather Watch for Wednesday, May 8, due to unseasonably high temperatures, high levels of expected maintenance outages during the spring shoulder months, and the potential for lower reserves.

Phones and internet in our Llano office are down. Due to this, the Llano office will have limited capability to assist members. If you need assistance, please call our headquarters at 1-800-900-2832.

ERCOT has issued a Call for Conservation for Tuesday, January 16, from 6-9 a.m. CT. ERCOT is asking Texas businesses and residents to conserve electricity if it is safe to do so.