E. TERMINATION NOTICE:
Prior to disconnecting a customer for non-payment, the Cooperative will either mail or personally deliver a written notice of termination at least 10 days prior to the date of disconnection. Unless a dangerous condition exists, or unless the customer requests disconnection, service shall not be disconnected on a day, or on a day immediately preceding a day, when personnel of the Cooperative are not available to the public for the purpose of making connections and reconnecting service. If mailed, the cut-off day will not fall on a holiday or weekend, but will fall on the next working day after the 10th day. The Cooperative will not issue late notices or disconnect notice to the customer earlier than the first day the bill becomes delinquent, so that a reasonable length of time is allowed to ascertain receipt of payment by mail or at the Cooperative’s authorized payment agency. If you are seriously ill or will become more seriously ill as a result of termination of service, you may have your physician call or contact the Cooperative within 16 days of the issuance of the bill concerning your condition. The physician must provide a confirmation letter to the Cooperative within 26 days of the issuance of the bill and the Cooperative will then refrain from termination of service for 63 days from the issuance of the bill unless a lesser period is agreed upon. If you make a request to avoid termination under this provision, you must enter into a deferred payment agreement.