An outage occurs when the consumer loses all flow of electricity from the grid. While CTEC takes many steps to help prevent outages, sometimes an outage is inevitable.
Outages can be caused by a number of issues and situations. Equipment failures or transmission issues can cause outages. Animals, vegetation, high winds, lightning, and auto accidents and lead to downed equipment, poles, or lines which can also interrupt power. Some outages can also be caused to prevent additional damage or for the safety of our employees.