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Central Texas Electric Co-OpCentral Texas Electric Co-Op
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  • My Account
    • Pay My Bill
    • SmartHub
    • Bill Pay Options
    • Understanding My Bill
    • Request a Letter of Credit
    • Forms & Applications
    • Rates & Fees
    • Our Meters
    • Capital Credits
    • Critical Load Registry
    • Medical Necessity Program
    • Report an Outage
  • Services
    • Electric Service
    • Security Lights
    • Vegetation Management
  • Energy Efficiency
    • Solar
    • Electric Vehicles (EVs)
    • Kids Energy Zone
    • Saving Energy
  • Community
    • Operation Round-Up
    • Community Support and Involvement
    • CTEC Golf Tournament
    • Youth Programs
    • Texas Co-op Power Magazine
    • Texas Co-op Power Cookbook
    • Community Room Rental
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    • Outage Map
    • Report an Outage
    • Planned Outages & Projects
    • Critical Load Registry
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ERCOT Why are load shed events necessary?

Why are load shed events necessary?

When the electric supply provided by all available power generation is not enough to meet customer demand for power, ERCOT begins emergency operations. During an ERCOT energy emergency, when there is not enough generation to meet consumer demand for power, and all other operational tools have been exhausted, power demand must be lowered to avoid uncontrolled blackouts.

Toll-Free Number:

(800) 900-2832

Office Hours

Monday through Friday
8 a.m. to 5 p.m.

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Llano Branch Office

1410 Highway 29 East
Llano, TX 78643
Directions to Office

Phone: (325) 247-4191

Fax: (325) 247-3194

Kingsland Branch Office

706 Cottonwood Dr
Kingsland, TX 78639
Directions to Office

Phone: (325) 388-4542

Fax: (325) 388-9287

Mason Branch Office

1881 East State Highway 29
Mason, TX 76856
Directions to Office

Phone: (325) 347-6314

Fax: (325) 347-6499

Fredericksburg Headquarters

386 Friendship Lane
Fredericksburg, TX 78624
Directions to Office

Phone: (830) 997-2126

Fax: (830) 990-8824

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© 2026 Central Texas Electric Cooperative
A Powerful Creation
  • Pay Your Bill
  • Outages
  • Contact Us
  • My Account
    • Pay My Bill
    • SmartHub
    • Bill Pay Options
    • Understanding My Bill
    • Request a Letter of Credit
    • Forms & Applications
    • Rates & Fees
    • Our Meters
    • Capital Credits
    • Critical Load Registry
    • Medical Necessity Program
    • Report an Outage
  • Services
    • Electric Service
    • Security Lights
    • Vegetation Management
  • Energy Efficiency
    • Solar
    • Electric Vehicles (EVs)
    • Kids Energy Zone
    • Saving Energy
  • Community
    • Operation Round-Up
    • Community Support and Involvement
    • CTEC Golf Tournament
    • Youth Programs
    • Texas Co-op Power Magazine
    • Texas Co-op Power Cookbook
    • Community Room Rental
  • Outages & Safety
    • Outage Map
    • Report an Outage
    • Planned Outages & Projects
    • Critical Load Registry
    • Medical Necessity Program
    • ERCOT
    • Outage Preparedness
    • Safety Tips
  • About Us
    • Who We Are
    • Board of Directors
    • Staff
    • Member Meetings
    • Company Documents
    • News
    • Careers
    • Locations and Hours
    • Contact Us
    • Tariff for Electric Service
  • Pay Bill