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Outages

Click here to see our outage map

 

CTEC is dedicated to providing the most reliable power supply possible.  If, however, your electric power goes off, please follow these instructions:

 

  • Check your fuses or circuit breakers to determine that the trouble is not in your own system.

 

  • Check to see if your neighbors have power. This will help CTEC determine whether the trouble is caused by a transformer serving your home or is more general in nature.

 

  • Have your bill handy so you can give the dispatcher the account number or meter number shown on the bill.

 


To report an outage 24-hours a day, 7 days a week, phone the following:

Fredericksburg area:    830-997-2126  

All other areas:  1-800-900-CTEC (2832)
 

If the outage is the responsibility of the CTEC, there will, of course, be no charge. If the co-op responds to a call and it is determined that the outage is on the member's side of the meter, such as a blown fuse or tripped breaker, etc., you will be billed for a trip fee.

 

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©2019 Central Texas Electric Co-op. Proudly Serving the Texas Hill Country

  • Home
  • New Service
    • Line Extension
    • Service Applications
  • My Account
    • Bank Drafting
    • Bill Pay Options
    • Capital Credits
    • Life Support
  • Member Info
    • Member Meetings
    • Rates
    • Fees
    • Office Information
    • Operations Update
    • Privacy Policy
  • My Co-op
    • Board Meeting Agenda
    • Board Meeting Recap
    • Board of Directors
    • Bylaws
    • Co-op Principles
    • History
    • Member Rights
    • Staff
  • My Community
    • Operation Round-Up
    • Scholarship Program
    • Youth Tour
  • Energy & Safety
    • Efficiency
    • Renewable Energy
    • Interconnect Policy
    • Safety Quiz
    • Safety
  • Products & Services
    • Texas Co-op Power Cookbook
    • Surge Protection
    • CTESC Internet Service
    • Texas Co-op Power Magazine
  • Careers
    • View Jobs Available
    • CTEC Online Employment Application
    • Human Resources Department
    • Employee Benefits
    • Learn About CTEC