Ways to Pay
Payment via SmartHub
Pay on the SmartHub website or app using a checking or savings account or with a credit or debit card. Account or card information can be saved for future online payments.
One-Time Online Payment
Experience the convenience of SmartHub bill pay with no registration required.
Recurring Bank Draft
Sign up for banking drafting online via SmartHub, by mail, or at any of our office locations. We also offer credit card drafting by VISA, MasterCard, or Discover card.
Bills due on the 5th of the month are drafted on the 3rd of the month or the first working day thereafter.
Bills due on the 20th of the month are drafted on the 17th of the month or the first working day thereafter.
To sign up via SmartHub, select Billing & Payments from the menu and then AutoPay Program. From here you can select Sign Up For AutoPay for the accounts you wish to be drafted and enter any banking or credit card information.
To sign up by mail, complete our printable Recurring Bank Draft Authorization Form (PDF) and send it to the address on the form.
Online Banking
Member can set up one-time or recurring payments through their bank. Contact your bank for more details.
Cash Payment Locations
If you want to pay your electric bill in cash, use the barcode on the back of your billing statement or in your Smarthub app to pay at locations such as Dollar General, Family Dollar, Wal-Mart, Walgreens, CVS, HEB, and participating convenience stores.
Pay by Phone (Toll-Free)
We can accept a check, credit, or debit card when you call (855) 939-3623.
Pay by Mail
Please only send a check or money order through the mail.
Central Texas Electric Co-op
PO Box 553
Fredericksburg, TX 78624
Pay at a CTEC Office
Our offices are open Monday through Friday from 8 a.m. to 5 p.m. and can accept cash, check, credit or debit card, or money orders. See office locations.
Drop Box
We have drop boxes at each of our CTEC offices. Leave a payment any time of the day or night. Please only pay by check or money order when using drop boxes. See office locations.
Payment Extensions
We understand at certain times a member may need to make a payment after the due date. In those situations, you can request to defer your payment to avoid disconnection. If you need to make a payment arrangement, call our Headquarters at (800) 900-2832 or email the CTEC Help Desk
Billing Programs
Level Pay
Make it easy to budget your monthly electric bill by paying the same amount every month. Contact our Member Services Department at (800) 900-2832 or email the CTEC Help Desk to apply for Level Pay.
Paperless Billing
Sign up for paperless billing! Simply log in to your SmartHub account (or create your online SmartHub account). Select the “My Profile” tab and then select Update My Paperless Settings. Here you can turn the paperless option on for any or all of your accounts.